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Service conditions

Terms of Service

By using Logistics ALC services and tracking system, customers agree to the basic operating terms below.

check_circleShipment information

Customers must provide accurate sender, receiver, cargo, package count, collection amount and address information to avoid delays or routing issues.

check_circleProhibited cargo

Do not send banned goods, flammable/explosive goods, dangerous goods, unlawful items or goods without required labels, invoices or documents.

check_circleSealing and counting

Cargo is sealed upon receipt according to operating procedures. Logistics ALC records package count and declared information, and does not automatically inspect detailed contents.

check_circleTracking and proof

Shipment statuses, warehouse/delivery photos and handover details are updated according to actual operational milestones.

check_circleCustomer responsibility

Customers are responsible for the legality, origin, documents and declared contents of their cargo.

Logistics ALC
Vietnam-Laos logistics with transparent milestone tracking.
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